PRIVACY POLICY
Last updated: 2 September 2026
Vehicle Safety Shop is operated by COVR Limited (“we”, “our” or “us”). This Privacy Policy explains what information we collect when you visit vehiclesafetyshop.com, contact us, create an account or place an order, and how we use and protect that information.
1. INFORMATION WE COLLECT
Personal and contact information
Order and customer-service information
Payment information
Payments are handled by third-party payment providers. We receive transaction confirmations and limited payment-related details, but we do not store your complete card number or security code.
Website and device information
When you use the website, we may receive your IP address, browser and device type, referring page, pages viewed, approximate location, cookie choices and information used to diagnose performance or security issues.
2. HOW WE USE INFORMATION
We may use your information to:
We use personal information only where we have an appropriate basis, such as fulfilling an order, meeting a legal obligation, pursuing a legitimate business purpose or acting with your consent.
3. PAYMENT PROCESSING
Payment providers process payment details under their own privacy policies and security controls. Your bank, card issuer, digital-wallet provider or payment gateway may also process information needed to authorise and complete a transaction.
4. ORDER FULFILMENT AND DELIVERY TO ELIGIBLE DESTINATIONS
To complete an order, we may provide necessary contact, address and order details to warehouses, fulfilment partners, couriers and, where applicable, customs or border authorities. These organisations receive only the information reasonably required to process or deliver the order and meet applicable requirements.
5. WHEN INFORMATION MAY BE SHARED
We do not sell or rent personal information. We may share limited information with trusted providers that support payment processing, hosting, website operation, analytics, fraud prevention, communications, customer service, accounting, legal compliance and delivery. We may also disclose information where required by law, to protect legal rights or safety, or in connection with a genuine business sale or reorganisation.
6. COOKIES AND SIMILAR TECHNOLOGIES
Essential cookies support functions such as the shopping cart, checkout, account login, preferences and website security. With your permission, analytics or marketing technologies may also be used to understand website use and improve our services. You can manage non-essential cookies through the website’s consent controls and adjust cookies in your browser. Disabling essential cookies may prevent parts of the shop from working correctly.
7. DATA SECURITY AND RETENTION
We use reasonable administrative, technical and physical safeguards intended to prevent loss, misuse, unauthorised access, alteration or disclosure. No internet service can promise absolute security.
Information is kept only for as long as reasonably required for the purpose for which it was collected, including order fulfilment, warranty support, fraud prevention, dispute handling and accounting, tax or other legal obligations. When information is no longer required, we take reasonable steps to delete or anonymise it.
8. INTERNATIONAL PROCESSING
We operate from Hong Kong, deliver to eligible destinations worldwide except to the United States, Canada and countries or regions subject to UN sanctions and may use service providers in different countries. As a result, information may be processed outside your country of residence. Where required, we take reasonable steps to use appropriate contractual, organisational and technical safeguards.
9. YOUR PRIVACY RIGHTS
Depending on the law that applies to you, you may be able to request access to or correction of your information, withdraw consent, object to certain uses, request deletion or restriction, or ask for a portable copy. These rights may be subject to legal exceptions. You may unsubscribe from marketing at any time by using the link in a message or contacting us.
To make a privacy request, email support@vehiclesafetyshop.com. We may ask for information needed to verify your identity before responding.
10. THIRD-PARTY LINKS
Our website may link to websites or services that we do not control. Their privacy practices are governed by their own policies, and we recommend reviewing those policies before providing information.
11. CHILDREN’S PRIVACY
Our shop is intended for customers who can legally enter into a purchase agreement. We do not knowingly collect personal information directly from children. If you believe a child has provided information to us without appropriate permission, please contact us.
12. CHANGES TO THIS POLICY
We may revise this policy when our website, services or legal responsibilities change. The current version will be published on this page with a new revision date.
13. CONTACT US
COVR Limited
Company number: 81144605
1804, 18/F, OFFICE PLUS
93-103 WING LOK STREET
SHEUNG WAN, HONG KONG
Email: support@vehiclesafetyshop.com
Telephone: +44 7456 072138
If you are not satisfied with our response to a privacy concern, you may contact the privacy regulator that applies where you live or the Office of the Privacy Commissioner for Personal Data in Hong Kong.
